Detect Acquire Live Chat
Acquire is a multi-channel customer support platform designed to provide real-time customer support to customers.
Detection looks at script sources, javascript globals across 3 fingerprint rules among the site's public responses.
01
Websites using Acquire Live Chat
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02
Signal classes
PluginView evaluates public page signals in these classes when identifying Acquire Live Chat. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
03
Example public indicators for Acquire Live Chat
Illustrative indicators derived from public catalog metadata for Acquire Live Chat. A live scan may match additional proprietary rules beyond these examples.
- .acquire.io/?!cobrowse
- _acquire_init_config
- acquire
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Acquire Live Chat signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of Acquire Live Chat, an active vendor contract, exclusive use, or that Acquire Live Chat is still in place today.
05
How to check a site for Acquire Live Chat
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Acquire Live Chat signals.
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Acquire Live Chat signature set (3 rules).
- 3. Review the confidence score and text explanation for Acquire Live Chat on the results page.
06
FAQ: detecting Acquire Live Chat
- Can PluginView detect Acquire Live Chat without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Acquire Live Chat — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Acquire Live Chat?
- Acquire Live Chat is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover Acquire Live Chat?
- This reference currently tracks 3 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Acquire Live Chat?
- Illustrative public indicators for Acquire Live Chat include .acquire.io/?!cobrowse; _acquire_init_config; acquire. A live scan may match additional proprietary rules beyond these examples.
