Cognigy is a provider of generative and conversational AI-powered customer service agents for businesses.
Detection looks at javascript globals across 3 fingerprint rules among the site's public responses.
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Websites using Cognigy
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Signal classes
PluginView evaluates public page signals in these classes when identifying Cognigy. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
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Example public indicators for Cognigy
Illustrative indicators derived from public catalog metadata for Cognigy. A live scan may match additional proprietary rules beyond these examples.
- __COGNIGY_WEBCHAT
- cognigyWebchatInputPlugins
- cognigyWebchatMessagePlugins
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What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Cognigy signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of Cognigy, an active vendor contract, exclusive use, or that Cognigy is still in place today.
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How to check a site for Cognigy
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Cognigy signals.
- 2. PluginView reads only public responses (javascript globals) and scores them against the Cognigy signature set (3 rules).
- 3. Review the confidence score and text explanation for Cognigy on the results page.
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FAQ: detecting Cognigy
- Can PluginView detect Cognigy without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Cognigy — typically javascript globals. It does not bypass authentication or paywalls.
- What category is Cognigy?
- Cognigy is classified under Live chat, CRM in the PluginView directory.
- How many fingerprint rules cover Cognigy?
- This reference currently tracks 3 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Cognigy?
- Illustrative public indicators for Cognigy include __COGNIGY_WEBCHAT; cognigyWebchatInputPlugins; cognigyWebchatMessagePlugins. A live scan may match additional proprietary rules beyond these examples.
