Desku is a customer support tool that helps ecommerce businesses manage and respond to customer inquiries.
Detection looks at script sources, javascript globals across 6 fingerprint rules among the site's public responses.
01
Websites using Desku
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying Desku. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
03
Example public indicators for Desku
Illustrative indicators derived from public catalog metadata for Desku. A live scan may match additional proprietary rules beyond these examples.
- widget.desku.io/chat-widget.js
- livechat.desku.io/cdn/widget.js
- Desku
- isDeskuManagerRunning
- isDeskuWidgetAuthSetup
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Desku signature (6 rules) at the time of the scan.
- Does not establish
- A sitewide install of Desku, an active vendor contract, exclusive use, or that Desku is still in place today.
05
How to check a site for Desku
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Desku signals.
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Desku signature set (6 rules).
- 3. Review the confidence score and text explanation for Desku on the results page.
06
FAQ: detecting Desku
- Can PluginView detect Desku without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Desku — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Desku?
- Desku is classified under Live chat, CRM in the PluginView directory.
- How many fingerprint rules cover Desku?
- This reference currently tracks 6 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Desku?
- Illustrative public indicators for Desku include widget.desku.io/chat-widget.js; livechat.desku.io/cdn/widget.js; Desku. A live scan may match additional proprietary rules beyond these examples.
