Groove is a help desk software offering a shared inbox, knowledge base, and chat features.
Detection looks at script sources, javascript globals across 3 fingerprint rules among the site's public responses.
01
Websites using Groove
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02
Signal classes
PluginView evaluates public page signals in these classes when identifying Groove. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
03
Example public indicators for Groove
Illustrative indicators derived from public catalog metadata for Groove. A live scan may match additional proprietary rules beyond these examples.
- .groovehq.com/
- Groove
- GrooveWidget
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Groove signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of Groove, an active vendor contract, exclusive use, or that Groove is still in place today.
05
How to check a site for Groove
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Groove signals.
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Groove signature set (3 rules).
- 3. Review the confidence score and text explanation for Groove on the results page.
06
FAQ: detecting Groove
- Can PluginView detect Groove without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Groove — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Groove?
- Groove is classified under Live chat, CRM in the PluginView directory.
- How many fingerprint rules cover Groove?
- This reference currently tracks 3 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Groove?
- Illustrative public indicators for Groove include .groovehq.com/; Groove; GrooveWidget. A live scan may match additional proprietary rules beyond these examples.
