Can PluginView detect HelpDocs without logging in?

Yes. PluginView only reads publicly accessible responses when checking for HelpDocs — typically script sources, javascript globals. It does not bypass authentication or paywalls.

What category is HelpDocs?

HelpDocs is classified under Documentation in the PluginView directory.

How many fingerprint rules cover HelpDocs?

This reference currently tracks 4 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.

What public signals suggest a site uses HelpDocs?

Illustrative public indicators for HelpDocs include cdn.helpdocs.io; HDAnalytics; HDUtils. A live scan may match additional proprietary rules beyond these examples.

Detect HelpDocs

Documentation

HelpDocs is an knowledge management system.

Detection looks at script sources, javascript globals across 4 fingerprint rules among the site's public responses.

Websites using HelpDocs

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Signal classes

PluginView evaluates public page signals in these classes when identifying HelpDocs. Individual fingerprint rule bodies are proprietary and are not published.

Script sources
JavaScript globals

Example public indicators for HelpDocs

Illustrative indicators derived from public catalog metadata for HelpDocs. A live scan may match additional proprietary rules beyond these examples.

cdn.helpdocs.io
HDAnalytics
HDUtils
hd_instant_search

What a detection means

Establishes: One or more public signals on the scanned page matched a known HelpDocs signature (4 rules) at the time of the scan.
Does not establish: A sitewide install of HelpDocs, an active vendor contract, exclusive use, or that HelpDocs is still in place today.

How to check a site for HelpDocs

1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest HelpDocs signals.
2. PluginView reads only public responses (script sources, javascript globals) and scores them against the HelpDocs signature set (4 rules).
3. Review the confidence score and text explanation for HelpDocs on the results page.

FAQ: detecting HelpDocs

Can PluginView detect HelpDocs without logging in?: Yes. PluginView only reads publicly accessible responses when checking for HelpDocs — typically script sources, javascript globals. It does not bypass authentication or paywalls.
What category is HelpDocs?: HelpDocs is classified under Documentation in the PluginView directory.
How many fingerprint rules cover HelpDocs?: This reference currently tracks 4 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
What public signals suggest a site uses HelpDocs?: Illustrative public indicators for HelpDocs include cdn.helpdocs.io; HDAnalytics; HDUtils. A live scan may match additional proprietary rules beyond these examples.