Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.
Detection looks at script sources, javascript globals, dom selectors across 5 fingerprint rules among the site's public responses.
01
Websites using Intercom
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying Intercom. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
- DOM selectors
03
Example public indicators for Intercom
Illustrative indicators derived from public catalog metadata for Intercom. A live scan may match additional proprietary rules beyond these examples.
- api.intercom.io/apistatic.intercomcdn.com/intercom.v1
- Intercom
- link
- div.live-chat-loader-placeholder
- iframe#intercom-frame
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Intercom signature (5 rules) at the time of the scan.
- Does not establish
- A sitewide install of Intercom, an active vendor contract, exclusive use, or that Intercom is still in place today.
05
How to check a site for Intercom
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Intercom signals.
- 2. PluginView reads only public responses (script sources, javascript globals, dom selectors) and scores them against the Intercom signature set (5 rules).
- 3. Review the confidence score and text explanation for Intercom on the results page.
06
FAQ: detecting Intercom
- Can PluginView detect Intercom without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Intercom — typically script sources, javascript globals, dom selectors. It does not bypass authentication or paywalls.
- What category is Intercom?
- Intercom is classified under Live chat, CRM in the PluginView directory.
- How many fingerprint rules cover Intercom?
- This reference currently tracks 5 fingerprint rules across script sources, javascript globals, dom selectors. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Intercom?
- Illustrative public indicators for Intercom include api.intercom.io/apistatic.intercomcdn.com/intercom.v1; Intercom; link. A live scan may match additional proprietary rules beyond these examples.
