Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
Detection looks at script sources, javascript globals across 2 fingerprint rules among the site's public responses.
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Websites using Salesforce Service Cloud
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Signal classes
PluginView evaluates public page signals in these classes when identifying Salesforce Service Cloud. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
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Example public indicators for Salesforce Service Cloud
Illustrative indicators derived from public catalog metadata for Salesforce Service Cloud. A live scan may match additional proprietary rules beyond these examples.
- service.force.com
- embedded_svc
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What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Salesforce Service Cloud signature (2 rules) at the time of the scan.
- Does not establish
- A sitewide install of Salesforce Service Cloud, an active vendor contract, exclusive use, or that Salesforce Service Cloud is still in place today.
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How to check a site for Salesforce Service Cloud
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Salesforce Service Cloud signals.
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Salesforce Service Cloud signature set (2 rules).
- 3. Review the confidence score and text explanation for Salesforce Service Cloud on the results page.
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Commonly implies
A confirmed Salesforce Service Cloud match also implies these technologies are present.
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FAQ: detecting Salesforce Service Cloud
- Can PluginView detect Salesforce Service Cloud without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Salesforce Service Cloud — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Salesforce Service Cloud?
- Salesforce Service Cloud is classified under Live chat, CRM in the PluginView directory.
- How many fingerprint rules cover Salesforce Service Cloud?
- This reference currently tracks 2 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Salesforce Service Cloud?
- Illustrative public indicators for Salesforce Service Cloud include service.force.com; embedded_svc. A live scan may match additional proprietary rules beyond these examples.
