Detect Whatfix
Whatfix is a SaaS based platform which provides in-app guidance and performance support for web applications and software products.
Detection looks at script sources, javascript globals across 4 fingerprint rules among the site's public responses.
01
Websites using Whatfix
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying Whatfix. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
03
Example public indicators for Whatfix
Illustrative indicators derived from public catalog metadata for Whatfix. A live scan may match additional proprietary rules beyond these examples.
- .whatfix.com/
- _wfx_add_logger
- _wfx_settings
- wfx_is_playing__
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Whatfix signature (4 rules) at the time of the scan.
- Does not establish
- A sitewide install of Whatfix, an active vendor contract, exclusive use, or that Whatfix is still in place today.
05
How to check a site for Whatfix
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Whatfix signals.
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Whatfix signature set (4 rules).
- 3. Review the confidence score and text explanation for Whatfix on the results page.
06
FAQ: detecting Whatfix
- Can PluginView detect Whatfix without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Whatfix — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Whatfix?
- Whatfix is classified under User onboarding in the PluginView directory.
- How many fingerprint rules cover Whatfix?
- This reference currently tracks 4 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Whatfix?
- Illustrative public indicators for Whatfix include .whatfix.com/; _wfx_add_logger; _wfx_settings. A live scan may match additional proprietary rules beyond these examples.
