Detect Chat Robot
PluginView detects Chat Robot, a Live chat, by evaluating javascript globals on publicly reachable pages. Illustrative public indicators associated with Chat Robot include CRChat, _crChat.browserInfo. Full fingerprint rules remain proprietary; this page summarizes the signal classes and example indicators used for identification.
Detection looks at javascript globals across 2 fingerprint rules among the site's public responses.
Websites using Chat Robot
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Signal classes
PluginView evaluates public page signals in these classes when identifying Chat Robot. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
Example public indicators for Chat Robot
Illustrative indicators derived from public catalog metadata for Chat Robot. A live scan may match additional proprietary rules beyond these examples.
- CRChat
- _crChat.browserInfo
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Chat Robot signature (2 rules) at the time of the scan.
- Does not establish
- A sitewide install of Chat Robot, an active vendor contract, exclusive use, or that Chat Robot is still in place today.
How to check a site for Chat Robot
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Chat Robot signals.
- 2. PluginView reads only public responses (javascript globals) and scores them against the Chat Robot signature set (2 rules).
- 3. Review the confidence score and text explanation for Chat Robot on the results page.
FAQ: detecting Chat Robot
- Can PluginView detect Chat Robot without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Chat Robot — typically javascript globals. It does not bypass authentication or paywalls.
- What category is Chat Robot?
- Chat Robot is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover Chat Robot?
- This reference currently tracks 2 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Chat Robot?
- Illustrative public indicators for Chat Robot include CRChat; _crChat.browserInfo. A live scan may match additional proprietary rules beyond these examples.
