Detect ChatStack

Live chat

ChatStack is a self-hosted live chat software for websites.

Detection looks at javascript globals across 2 fingerprint rules among the site's public responses.

01

Websites using ChatStack

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02

Signal classes

PluginView evaluates public page signals in these classes when identifying ChatStack. Individual fingerprint rule bodies are proprietary and are not published.

  • JavaScript globals
03

Example public indicators for ChatStack

Illustrative indicators derived from public catalog metadata for ChatStack. A live scan may match additional proprietary rules beyond these examples.

  • Chatstack.chatState
  • Chatstack.server
04

What a detection means

Establishes
One or more public signals on the scanned page matched a known ChatStack signature (2 rules) at the time of the scan.
Does not establish
A sitewide install of ChatStack, an active vendor contract, exclusive use, or that ChatStack is still in place today.
05

How to check a site for ChatStack

  1. 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest ChatStack signals.
  2. 2. PluginView reads only public responses (javascript globals) and scores them against the ChatStack signature set (2 rules).
  3. 3. Review the confidence score and text explanation for ChatStack on the results page.
06

FAQ: detecting ChatStack

Can PluginView detect ChatStack without logging in?
Yes. PluginView only reads publicly accessible responses when checking for ChatStack — typically javascript globals. It does not bypass authentication or paywalls.
What category is ChatStack?
ChatStack is classified under Live chat in the PluginView directory.
How many fingerprint rules cover ChatStack?
This reference currently tracks 2 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
What public signals suggest a site uses ChatStack?
Illustrative public indicators for ChatStack include Chatstack.chatState; Chatstack.server. A live scan may match additional proprietary rules beyond these examples.

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