Detect ClickDesk
ClickDesk is a live chat and online engagement software that enables real-time interaction with website visitors.
Detection looks at javascript globals across 3 fingerprint rules among the site's public responses.
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Websites using ClickDesk
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying ClickDesk. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
03
Example public indicators for ClickDesk
Illustrative indicators derived from public catalog metadata for ClickDesk. A live scan may match additional proprietary rules beyond these examples.
- CLICKDESK_CHAT_WINDOW_UI
- CLICKDESK_LIVECHAT
- CLICKDESK_Live_Chat
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What a detection means
- Establishes
- One or more public signals on the scanned page matched a known ClickDesk signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of ClickDesk, an active vendor contract, exclusive use, or that ClickDesk is still in place today.
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How to check a site for ClickDesk
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest ClickDesk signals.
- 2. PluginView reads only public responses (javascript globals) and scores them against the ClickDesk signature set (3 rules).
- 3. Review the confidence score and text explanation for ClickDesk on the results page.
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FAQ: detecting ClickDesk
- Can PluginView detect ClickDesk without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for ClickDesk — typically javascript globals. It does not bypass authentication or paywalls.
- What category is ClickDesk?
- ClickDesk is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover ClickDesk?
- This reference currently tracks 3 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses ClickDesk?
- Illustrative public indicators for ClickDesk include CLICKDESK_CHAT_WINDOW_UI; CLICKDESK_LIVECHAT; CLICKDESK_Live_Chat. A live scan may match additional proprietary rules beyond these examples.