Detect Dotdigital Chat
Dotdigital Chat is a smart, customisable widget that makes it easy for shoppers to communicate in real-time with members of your team.
Detection looks at javascript globals across 1 fingerprint rules among the site's public responses.
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Websites using Dotdigital Chat
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Signal classes
PluginView evaluates public page signals in these classes when identifying Dotdigital Chat. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
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Example public indicators for Dotdigital Chat
Illustrative indicators derived from public catalog metadata for Dotdigital Chat. A live scan may match additional proprietary rules beyond these examples.
- _ddgChatConfig.urlBase: .dotdigital.com
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What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Dotdigital Chat signature (1 rules) at the time of the scan.
- Does not establish
- A sitewide install of Dotdigital Chat, an active vendor contract, exclusive use, or that Dotdigital Chat is still in place today.
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How to check a site for Dotdigital Chat
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Dotdigital Chat signals.
- 2. PluginView reads only public responses (javascript globals) and scores them against the Dotdigital Chat signature set (1 rules).
- 3. Review the confidence score and text explanation for Dotdigital Chat on the results page.
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Commonly implies
A confirmed Dotdigital Chat match also implies these technologies are present.
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FAQ: detecting Dotdigital Chat
- Can PluginView detect Dotdigital Chat without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Dotdigital Chat — typically javascript globals. It does not bypass authentication or paywalls.
- What category is Dotdigital Chat?
- Dotdigital Chat is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover Dotdigital Chat?
- This reference currently tracks 1 fingerprint rule across javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Dotdigital Chat?
- Illustrative public indicators for Dotdigital Chat include _ddgChatConfig.urlBase: .dotdigital.com. A live scan may match additional proprietary rules beyond these examples.
