Detect Grasp
Grasp is a customer support software company that offers a cloud-based helpdesk and live chat solution for businesses of all sizes.
Detection looks at javascript globals across 3 fingerprint rules among the site's public responses.
01
Websites using Grasp
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying Grasp. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
03
Example public indicators for Grasp
Illustrative indicators derived from public catalog metadata for Grasp. A live scan may match additional proprietary rules beyond these examples.
- CASENGO.widget
- CASENGO_INLINE_COOKIE
- casengoUpdateWidget
04
What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Grasp signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of Grasp, an active vendor contract, exclusive use, or that Grasp is still in place today.
05
How to check a site for Grasp
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Grasp signals.
- 2. PluginView reads only public responses (javascript globals) and scores them against the Grasp signature set (3 rules).
- 3. Review the confidence score and text explanation for Grasp on the results page.
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FAQ: detecting Grasp
- Can PluginView detect Grasp without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Grasp — typically javascript globals. It does not bypass authentication or paywalls.
- What category is Grasp?
- Grasp is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover Grasp?
- This reference currently tracks 3 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Grasp?
- Illustrative public indicators for Grasp include CASENGO.widget; CASENGO_INLINE_COOKIE; casengoUpdateWidget. A live scan may match additional proprietary rules beyond these examples.
