Detect ImBox

Live chat

Imbox is a live chat platform that includes co-browsing features.

Detection looks at javascript globals across 5 fingerprint rules among the site's public responses.

01

Websites using ImBox

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02

Signal classes

PluginView evaluates public page signals in these classes when identifying ImBox. Individual fingerprint rule bodies are proprietary and are not published.

  • JavaScript globals
03

Example public indicators for ImBox

Illustrative indicators derived from public catalog metadata for ImBox. A live scan may match additional proprietary rules beyond these examples.

  • __IMBOX_GLOBAL__
  • __IMBOX_INITIALIZED__
  • _imbox
  • imboxBuilt
  • imboxManager
04

What a detection means

Establishes
One or more public signals on the scanned page matched a known ImBox signature (5 rules) at the time of the scan.
Does not establish
A sitewide install of ImBox, an active vendor contract, exclusive use, or that ImBox is still in place today.
05

How to check a site for ImBox

  1. 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest ImBox signals.
  2. 2. PluginView reads only public responses (javascript globals) and scores them against the ImBox signature set (5 rules).
  3. 3. Review the confidence score and text explanation for ImBox on the results page.
06

FAQ: detecting ImBox

Can PluginView detect ImBox without logging in?
Yes. PluginView only reads publicly accessible responses when checking for ImBox — typically javascript globals. It does not bypass authentication or paywalls.
What category is ImBox?
ImBox is classified under Live chat in the PluginView directory.
How many fingerprint rules cover ImBox?
This reference currently tracks 5 fingerprint rules across javascript globals. Individual rule bodies are proprietary and are not published.
What public signals suggest a site uses ImBox?
Illustrative public indicators for ImBox include __IMBOX_GLOBAL__; __IMBOX_INITIALIZED__; _imbox. A live scan may match additional proprietary rules beyond these examples.

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