Olark is a cloud-based live chat solution.

Detection looks at script sources, javascript globals across 3 fingerprint rules among the site's public responses.

01

Websites using Olark

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02

Signal classes

PluginView evaluates public page signals in these classes when identifying Olark. Individual fingerprint rule bodies are proprietary and are not published.

  • Script sources
  • JavaScript globals
03

Example public indicators for Olark

Illustrative indicators derived from public catalog metadata for Olark. A live scan may match additional proprietary rules beyond these examples.

  • .olark.com/
  • olark
  • olarkUserData
04

What a detection means

Establishes
The listed vendor-controlled browser component was present and active on the scanned page at scan time.
Does not establish
It does not prove a sitewide installation, current commercial contract, backend-only use, exclusive use, or production transaction volume.
05

Minimum proof rule

Observe a live browser request, loaded script, or iframe to the listed unique vendor endpoint. Source-text-only matches do not qualify.

Best pages to check: All public pages; open chat

06

How to check a site for Olark

  1. 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Olark signals (prefer: All public pages; open chat).
  2. 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Olark signature set (3 rules).
  3. 3. Review the confidence score and text explanation for Olark on the results page.
07

FAQ: detecting Olark

Can PluginView detect Olark without logging in?
Yes. PluginView only reads publicly accessible responses when checking for Olark — typically script sources, javascript globals. It does not bypass authentication or paywalls.
What category is Olark?
Olark is classified under Live chat, Chat & Customer Support in the PluginView directory.
How many fingerprint rules cover Olark?
This reference currently tracks 3 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
What public signals suggest a site uses Olark?
Illustrative public indicators for Olark include .olark.com/; olark; olarkUserData. A live scan may match additional proprietary rules beyond these examples.
Which pages are best for detecting Olark?
For Olark, start with: All public pages; open chat.

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