Detect Respond.io
Respond.io is an AI-powered customer conversation management software.
Detection looks at javascript globals, dom selectors across 3 fingerprint rules among the site's public responses.
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Websites using Respond.io
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Signal classes
PluginView evaluates public page signals in these classes when identifying Respond.io. Individual fingerprint rule bodies are proprietary and are not published.
- JavaScript globals
- DOM selectors
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Example public indicators for Respond.io
Illustrative indicators derived from public catalog metadata for Respond.io. A live scan may match additional proprietary rules beyond these examples.
- __respond
- respond
- script#respondio__growth_tool
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What a detection means
- Establishes
- One or more public signals on the scanned page matched a known Respond.io signature (3 rules) at the time of the scan.
- Does not establish
- A sitewide install of Respond.io, an active vendor contract, exclusive use, or that Respond.io is still in place today.
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How to check a site for Respond.io
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Respond.io signals.
- 2. PluginView reads only public responses (javascript globals, dom selectors) and scores them against the Respond.io signature set (3 rules).
- 3. Review the confidence score and text explanation for Respond.io on the results page.
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FAQ: detecting Respond.io
- Can PluginView detect Respond.io without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Respond.io — typically javascript globals, dom selectors. It does not bypass authentication or paywalls.
- What category is Respond.io?
- Respond.io is classified under Live chat in the PluginView directory.
- How many fingerprint rules cover Respond.io?
- This reference currently tracks 3 fingerprint rules across javascript globals, dom selectors. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Respond.io?
- Illustrative public indicators for Respond.io include __respond; respond; script#respondio__growth_tool. A live scan may match additional proprietary rules beyond these examples.
