Detect Smartsupp
Smartsupp is a live chat tool that offers visitor recording feature.
Detection looks at script sources, javascript globals across 3 fingerprint rules among the site's public responses.
01
Websites using Smartsupp
Loading website list…
02
Signal classes
PluginView evaluates public page signals in these classes when identifying Smartsupp. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
03
Example public indicators for Smartsupp
Illustrative indicators derived from public catalog metadata for Smartsupp. A live scan may match additional proprietary rules beyond these examples.
- .smartsuppchat.com
- smartsupp.options.widgetVersion:
- smartsupp
04
What a detection means
- Establishes
- The listed vendor-controlled browser component was present and active on the scanned page at scan time.
- Does not establish
- It does not prove a sitewide installation, current commercial contract, backend-only use, exclusive use, or production transaction volume.
05
Minimum proof rule
Observe a live browser request, loaded script, or iframe to the listed unique vendor endpoint. Source-text-only matches do not qualify.
Best pages to check: All public pages; open chat
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How to check a site for Smartsupp
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Smartsupp signals (prefer: All public pages; open chat).
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Smartsupp signature set (3 rules).
- 3. Review the confidence score and text explanation for Smartsupp on the results page.
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FAQ: detecting Smartsupp
- Can PluginView detect Smartsupp without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Smartsupp — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Smartsupp?
- Smartsupp is classified under Live chat, Chat & Customer Support in the PluginView directory.
- How many fingerprint rules cover Smartsupp?
- This reference currently tracks 3 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Smartsupp?
- Illustrative public indicators for Smartsupp include .smartsuppchat.com; smartsupp.options.widgetVersion:; smartsupp. A live scan may match additional proprietary rules beyond these examples.
- Which pages are best for detecting Smartsupp?
- For Smartsupp, start with: All public pages; open chat.
