Detect Tidio
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Detection looks at script sources, javascript globals across 2 fingerprint rules among the site's public responses.
Websites using Tidio
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Signal classes
PluginView evaluates public page signals in these classes when identifying Tidio. Individual fingerprint rule bodies are proprietary and are not published.
- Script sources
- JavaScript globals
Example public indicators for Tidio
Illustrative indicators derived from public catalog metadata for Tidio. A live scan may match additional proprietary rules beyond these examples.
- code.tidio.co
- tidioChatApi
What a detection means
- Establishes
- The listed vendor-controlled browser component was present and active on the scanned page at scan time.
- Does not establish
- It does not prove a sitewide installation, current commercial contract, backend-only use, exclusive use, or production transaction volume.
Minimum proof rule
Observe a live browser request, loaded script, or iframe to the listed unique vendor endpoint. Source-text-only matches do not qualify.
Best pages to check: All public pages; open chat
How to check a site for Tidio
- 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Tidio signals (prefer: All public pages; open chat).
- 2. PluginView reads only public responses (script sources, javascript globals) and scores them against the Tidio signature set (2 rules).
- 3. Review the confidence score and text explanation for Tidio on the results page.
FAQ: detecting Tidio
- Can PluginView detect Tidio without logging in?
- Yes. PluginView only reads publicly accessible responses when checking for Tidio — typically script sources, javascript globals. It does not bypass authentication or paywalls.
- What category is Tidio?
- Tidio is classified under Live chat, Chat & Customer Support in the PluginView directory.
- How many fingerprint rules cover Tidio?
- This reference currently tracks 2 fingerprint rules across script sources, javascript globals. Individual rule bodies are proprietary and are not published.
- What public signals suggest a site uses Tidio?
- Illustrative public indicators for Tidio include code.tidio.co; tidioChatApi. A live scan may match additional proprietary rules beyond these examples.
- Which pages are best for detecting Tidio?
- For Tidio, start with: All public pages; open chat.
