Detect Zendesk Chat

Live chat

Zendesk Chat is a live chat and communication widget.

Detection looks at script sources across 1 fingerprint rules among the site's public responses.

01

Websites using Zendesk Chat

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02

Signal classes

PluginView evaluates public page signals in these classes when identifying Zendesk Chat. Individual fingerprint rule bodies are proprietary and are not published.

  • Script sources
03

Example public indicators for Zendesk Chat

Illustrative indicators derived from public catalog metadata for Zendesk Chat. A live scan may match additional proprietary rules beyond these examples.

  • v2.zopim.com
04

What a detection means

Establishes
One or more public signals on the scanned page matched a known Zendesk Chat signature (1 rules) at the time of the scan.
Does not establish
A sitewide install of Zendesk Chat, an active vendor contract, exclusive use, or that Zendesk Chat is still in place today.
05

How to check a site for Zendesk Chat

  1. 1. Enter the website URL in the scan form — homepage, pricing, checkout, or login pages usually expose the strongest Zendesk Chat signals.
  2. 2. PluginView reads only public responses (script sources) and scores them against the Zendesk Chat signature set (1 rules).
  3. 3. Review the confidence score and text explanation for Zendesk Chat on the results page.
06

FAQ: detecting Zendesk Chat

Can PluginView detect Zendesk Chat without logging in?
Yes. PluginView only reads publicly accessible responses when checking for Zendesk Chat — typically script sources. It does not bypass authentication or paywalls.
What category is Zendesk Chat?
Zendesk Chat is classified under Live chat in the PluginView directory.
How many fingerprint rules cover Zendesk Chat?
This reference currently tracks 1 fingerprint rule across script sources. Individual rule bodies are proprietary and are not published.
What public signals suggest a site uses Zendesk Chat?
Illustrative public indicators for Zendesk Chat include v2.zopim.com. A live scan may match additional proprietary rules beyond these examples.

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